Shipping policy
Order Processing
Orders are processed within 1–2 business days and shipped shortly after.
Shipping Destinations
We currently ship to the United Kingdom, Europe, North America, Australia, and selected international destinations.
Shipping Times
Delivery times vary by location and demand. Most orders arrive within 8-12 business days. Please note that delivery times may vary during peak periods.
Shipping Costs
Free shipping is available and the standard.
Tracking
Once your order ships, you’ll receive a tracking link via email. Tracking updates may take a few days to appear.
Duties & Taxes
International orders may be subject to customs duties or taxes, which are determined by local authorities and are the responsibility of the customer.
Delivery Issues
If your order doesn’t arrive as expected, please contact us and we’ll do our best to help.
Questions?
Reach out anytime at support@velora.com